Jason Bingley

Company: EPD Insulation Group

Supporting Statement:

A relationship sponge, Jason has absorbed product information, mentoring tips and client feedback over the last ten years, forging an extremely successful key account manager role within EPD Insulation Group. He has great communication skills making him a positive, considerate and approachable personality who is eager to help his clients at every opportunity.

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No Supporting Documents

Vicky Piercy

Company: Global Stone

Supporting Statement:

Vicky is a very approachable person and presents herself with true professionalism towards her customers (merchants) and is extremely knowledgeable in the products that she is responsible for. The relationships she has built up with each and everyone customer is obvious with how well liked and respected she is for the continued assistance she provides. I believe that she is the perfect candidate to be nominated for the award of Supplier Account Manager.

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No Supporting Documents

Sean Lanagan

Company: Polypipe building products

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No Supporting Documents

Sean Lanagan

Company: Polypipe Building Products

Supporting Statement:

Sean goes above and beyond at every opportunity and has helped grow our business over the past 12 months.

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No Supporting Documents

Adam Austin

Company: SIG

Supporting Statement:

Since joining SIG, Adam has consistently demonstrated his commitment to excellence and his exceptional ability to build and maintain strong relationships with merchant customers.
Adam’s exceptional communication skills and attention to detail have made him a valuable asset to our team. He consistently goes above and beyond to ensure that his merchant customers are satisfied and that their needs are met. His ability to understand the unique needs of each merchant has allowed him to create customised solutions that meet their specific requirements.
Adam has a talent for anticipating potential problems and proactively working to resolve them before they become bigger issues. This has led to high levels of customer satisfaction and an impressive track record of gaining & retaining customers for SIG.
In addition to his technical skills, Adam is an outstanding team player. He is always willing to lend a hand to his colleagues and has a positive and collaborative approach to problem-solving.
Overall, Adam’s exceptional performance, dedication, and commitment to his customers make him a worthy candidate for the Supplier Account Manager Award.

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No Supporting Documents

Iain Mackay

Company: SIG

Supporting Statement:

Iain has consistently demonstrated his exceptional talent and dedication in managing merchant relationships for SIG.
Iain has an exceptional ability to develop and maintain strong partnerships with our customers. He is always professional and communicative, ensuring that our customers feel valued and that their needs are met. He has a talent for negotiating favourable terms and ensuring that we receive the best possible pricing, while still maintaining positive relationships with our suppliers.
Iain’s attention to detail is unparalleled, and he always goes above and beyond to ensure that our agreements are clear and concise, avoiding potential disputes and misunderstandings. This has led to a smooth and efficient supply chain, resulting in improved lead times and cost savings for our company.
Iain is a true team player, and his positive and collaborative approach to problem-solving has made him an invaluable member of our team. He is always willing to lend a hand and share his knowledge with his colleagues, making him a role model for others.
Overall, Iain’s exceptional performance, dedication, and commitment to our customers make him a worthy candidate for the Supplier Account Manager Award.

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No Supporting Documents

Stuart Revell

Company: Masonite premdor

Supporting Statement:

Stuart has been and is always efficient, honest and helpful offering huge support and assistance with navigating within a huge company like Masonite, he offers real solutions and brings fresh ideas into a space that has remained relatively unchanged for many years, Stuart truly is a best in class account manager

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No Supporting Documents

Nathan Crawford

Company: Brett Martin

Supporting Statement:

We had a change of supplier on plastics underground and waste and installing Brett Martin, Nathan is simply class helpfully resourceful and approachable, deserve recognition

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No Supporting Documents

Dave Chapman

Company: BSW Timber

Supporting Statement:

Dave is always there to assist with your timber enquiries and will always come up trumps. Nothing is too much for him. He’s straight to the point and tells you as it is. Manages our account to a tee.

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No Supporting Documents

David Morris

Company: Marshalls PLC

Supporting Statement:

David has worked closely with Jewson for many years now and has helped to stabilize the business through the highs and lows of the landscaping market in recent times. David has fantastic customer relationships and is always looking to drive opportunities and growth for both businesses.

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No Supporting Documents

Chris Sexton

Company: Knauf Insulation

Supporting Statement:

If you want to see what a proper Account Manager looks like then look no further than Chris…just ask his customers how good he is.

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No Supporting Documents

Ian Bagnall

Company: Mannock

Supporting Statement:

A great bloke who puts his customers first.

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No Supporting Documents

Iain Mackay

Company: SIG

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No Supporting Documents

Steven Logan

Company: K Rend

Supporting Statement:

As the UK & Ireland’s market-leading render manufacturer, K Rend pride themselves on their dedication to exceeding customer needs and expectations.

Our UK Merchant Division Manager, Steven Logan, is an advocate of K Rend’s commitment to delivering the best service and support to our merchants and actively looking for ways ‘go the extra mile’ to delight our customers, and their customers.
Steven joined K Rend in September 2010 as an Internal Sales Executive, and in his 13 years with the company, has progressed to the role of UK Merchant Division Manager, responsible for leading a high performance K Rend sales team and the company’s UK-wide merchant distribution base.

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No Supporting Documents

Daniel Mckane

Company: YBS Insulations

Supporting Statement:

He never stops working, always there to support customers, their needs, even on weekends and during holidays.

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No Supporting Documents

Simon Bracken

Company: The Encon Group

Supporting Statement:

Simon joined Encon four years ago as an Area Sales Manager. It was his first external sales role, which can be quite daunting, but Simon took to it like a duck to water and was promoted to Business Development Manager in 2021.

Key drivers to the success of this type of role are customer relationships, initiative, self-motivation, and forward planning. From day one, Simon achieved to a high standard in all these areas, leading to his successful promotion.

Simon is smart, reliable and an excellent communicator. He does not wait to be directed to an opportunity, he creates them, liaising with our suppliers and merchant customers to find mutually beneficial solutions. This often also requires the skill and confidence to negotiate effectively to achieve the right deal, which Simon excels at time and again.

His relationships with key decision makers across his customer base are constantly evolving. His strong understanding of what they and their businesses need from their distribution partner is key to Simon’s success.

In his four years with Encon, Simon has exceeded both his sales and profit targets every year through developing strong relationships with existing customers and driving new business. His sales ledger has grown by over 10% year-on-year.

Simon’s strong motivation and focus means he is always keen to continue developing his learning and skills and be involved in key groups within the merchanting sector. His ‘can do’ attitude, strong relationships and positive approach led to his promotion in 2022 to Regional Sales Manager – Merchants, responsible for managing and developing three new external salespeople in the South East, and to his latest promotion in 2023 to National Account Manager – South.

Simon is a member of the BMF Young Merchants, joining in 2021, and has completed internal training courses aimed at improving both his management skills and product knowledge.

In only a few years, Simon has excelled in his role. His rapid progression is a firm reflection of his success in his sector and with his merchant customers. He’s actively built on existing opportunities, driven new ones and steered through industry challenges with excellent results for his customers.

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James Robinson

Company: The Encon Group

Supporting Statement:

James joined Encon five years ago from the roofing sector as ASM in the North West. He immediately got to grips with the insulation market – a new sector for him – and made a significant impact on profitable branch sales. In January 2023 he was promoted to Key Account Manager – North, recognising his achievements as part of Encon’s growing Builders Merchant team.

His key strengths of both market and product knowledge in conjunction with his natural people skills made him a standout candidate for this new position, one he is making a real impact in. In his new role building relationships with key customers is obviously essential but he also works well with our suppliers to gain their support for jointly beneficial account terms to the benefit of all parties in the route to market.

James is fast developing a great reputation in the sector and is at the start of a very promising career.

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David Brunt

Company: Merlyn

Supporting Statement:

David is committed to his customers and works really hard to build collaborative relationships across the trade. He has a wealth of experience across the Industry and is really well respected for his commitment, work ethic and diligence in striving to deliver the best service to all his customers that he works with. He is a truely deserving nominee.

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No Supporting Documents

Robert Bellingham

Company: Altecnic Ltd

Supporting Statement:

Altecnic Ltd
Brief Description:
Robert has had a very progressive career, with his role as an external Area Sales Manager only beginning when he joined the team at Altecnic. Although he may not have a wealth of experience within his role, his knowledge of the industry is unmatched due to his previous work as a merchant Branch Manager.
Career History:
Beginning his career in the plumbing and heating industry in 2008, Robert started off as a trades counter person at his local plumbing merchants. In his role he was able to attain the foundations needed to expand his knowledge and provide the best experience for his customers.
Robert was then promoted to Branch Manager, where his skills and knowledge were grossly expanded further. Within this role Robert was able to take a strategic approach to his activity planning, developing and maintaining relationships and reaching sales targets. He focussed on business development, attracting new customers and building a strong, reliable reputation of the branch.
Through his Branch Manager role, Robert developed essential customer service and customer expectation management skills. He was able to resolve customer grievances quickly and efficiently, whilst also going above and beyond for all his customers.
In 2018 Robert moved from the merchant side to the supplier side, taking a role as Area Sales Manager for the North East and Scotland for Altecnic. After acquiring a number of attractive sales skills and having an insight into a merchant’s mindset, he was seen to be perfect candidate for the role. Throughout the time he has been at Altecnic, Robert has exceeded expectations in area growth and sales figures.

Customer Service:
Robert has, undoubtedly, a deeper understanding of his customers wants and needs due to once being a customer. Understanding customers on this level has helped him always deliver, making himself available whenever his customers need him. However, his customer service really stands out because of how well he plans ahead for his customers, whilst always keeping them informed on any unexpected changes. Robert’s forward planning allows for customers to feel a sense of security in both him and the Altecnic brand.
Robert has consistently provided the highest level of support for his customers by supplying product information and pricing, as well as tables and charts with full descriptions and product certifications. Supplying this level of detail, for all customers, always, fortifies the brand’s consistency and helps build Altecnic’s reputation.

Employee Achievements:
Robert has always exceeded expectations, with this being his first ever sales role. Throughout COVID Robert began to grow his region, something that was not expected of him and came as an amazing achievement. Due to this, Robert began to break company sales records for his region and always pushed the boundaries of his targets, achieving more than ever expected of him.
Robert has continued to develop and maintain strong relationships with both national and independent merchants, which are now invaluable to Altecnic and account for significant revenue.

Future Plans:
Looking to the future, Robert wishes to expedite growth in his region. He has set some clear targets and KPIs for himself, wishing to contact two new merchants per month. As well as this, Robert has set himself targets with his current customers, ensuring that he continues to forward plan with them all and even begin to inform them on Altecnic promotions further in advance.

Supporting Documents:

Steven Preston

Company: Altecnic Ltd

Supporting Statement:

Brief Description:
New to Altecnic, Steven Preston has been able to quickly build relationships with customers and make his mark in the South West. His energy, enthusiasm and overall commitment to his role has made him stand-out in his short time at Altecnic. Through the great relationships he has built, and his consistent communication, Steven has helped Altecnic grow as a business.

History:
Steven graduated from the University of Portsmouth with a degree in Business Enterprise Development in 2013. Following this, Steven gained a range of experience within different industries and entered the plumbing and heating world in 2015 working as a brand specialist for Stelrad Ltd. Steven then moved to working for a plumbing and heating merchant, BBS Plumbing and Heating Supplies Ltd.
Steven joined Altecnic in March 2022 as an Area Sales Manager within the Trade division for the South West. When Steven began his role at Altecnic he had a limited understanding of the products however, he ensured that this did not hinder his progress. In order to stay on top of product information and get up to date with Altecnic, Steven spent the first few months of his role putting in extra work to understand Altecnic’s products in depth, as well as researching further into product application. By doing this, Steven was able to introduce new products to merchants and diversify their order to meet the needs of the installers.

Putting the Customer First:
From the minute Steven joined Altecnic he was keen to show his customer-first mindset, which he has developed a deep understanding for after working across a range of roles.
Steven has also consistently attempted to fill knowledge gaps for his customers, whether this be on Altecnic products or any gaps in industry knowledge- he aims to provide the complete solution for all of his customers.
Being at the end of a phone, whatever time of day, whatever time of the week, is another way Steven makes his customers feel like a priority. Utilising communication in order to enhance the customer experience comes naturally to Steven and is truly what makes him stand out.

Providing a Key Link in the Chain:
Steven works closely with Key Account Managers and Senior Management to implement wider strategic plans. Through organising and hosting training, attending customer and charity events, and sustaining relationships on a day-to-day basis, Steven provides a key link in the chain between the customer and Altecnic.
In addition to this, Steven works with other sales managers within different divisions of Altecnic. In the recent months Steven has worked with the Altecnic specification team to help manage leads and keep communication about ongoing projects as smooth as possible. Adding an extra layer to customer service, support and satisfaction, Steven encourages his customers to direct installers and contractors to him if they have any technical queries. Through doing this, Steven then builds solid relationships with installers and contractors, motivating them to purchase Altecnic products.

Future:
Looking to the future, Steven is continually striving to grow his area more and more, whilst still maintaining his high quality of customer service.

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